Login

Welcome!


Do you want to learn more about Customer Experience? And do you really want to grow as a CX Professional? Then you are in the right place here! 

It is my mission to make the world more beautiful for employees and customers. And I will succeed by spreading the CX word all over the world, both offline and online. How do you really focus on your customers? I'll teach you how to do this in a pragmatic, fun and inspirational way. 

Let's Make Customer Experience Work!

Happy greetz,
Nienke

Products

  • €1,495

CX Story online course 2024 - buying mentoring calls afterwards

  • Course
  • 1 Lesson

A 6-week course designed for CX leaders who want to create and deliver a powerful CX narrative that drives organizational change. This step-by-step program guides you in crafting a compelling CX Story that engages stakeholders, aligns with your company's strategy, and inspires action. You’ll learn how to structure your message, incorporate personal and customer insights, and deliver it with confidence.
View product

  • €1,995

CX Story online course 2024 - including mentor calls

  • Course
  • 33 Lessons

A 6-week course designed for CX leaders who want to create and deliver a powerful CX narrative that drives organizational change. This step-by-step program guides you in crafting a compelling CX Story that engages stakeholders, aligns with your company's strategy, and inspires action. You’ll learn how to structure your message, incorporate personal and customer insights, and deliver it with confidence.
View product

  • €995

CX Story online course 2024

  • Course
  • 33 Lessons

A 6-week course designed for CX leaders who want to create and deliver a powerful CX narrative that drives organizational change. This step-by-step program guides you in crafting a compelling CX Story that engages stakeholders, aligns with your company's strategy, and inspires action. You’ll learn how to structure your message, incorporate personal and customer insights, and deliver it with confidence.
View product

  • €48.76

Your guide to write your CCXP eligibility

  • Course
  • 17 Lessons

This online course is your instant help with writing your Eligibility for your CCXP Exam. Let me guide you: in 4 steps you will write your Eligibility. 
View product

Hi, my name is Nienke Bloem!

I am a customer experience expert with a proven track record. It is my mission to make the world more beautiful for employees and customers.

How do you really focus on the client in organizations? As an expert in Customer Experience Management, I have the answer to that question. 

Therefore, my motto is: making customer experience work!
Linked_inYoutubeWebsiteInstagramMail

Testimonials

Nienke is very down to earth which matched great with our audience. Nienke brings across her knowledlege in a very positive and energetic way. 

During her sessions you can learn a lot about customer experience but it will contribute to team building in your organisation at the same time. So I can highly recommend a session on this topic from her.

Reinier Zuydgeest, USP Marketing Consultancy

Nienke gave my team and me so much energy and ideas in two days that we immediately went to work on everything. 

A good combination of broad strategic discussions and very practical tips that has made our team stronger, more effective and more proud!

Deborah Krabbé-Wietzes, ABN AMRO

Nienke is an expert in the field of customer experience. She knows how to take you into the world of the customer in an exciting and disarming way. She makes it clear that curiosity is the most important thing. Do not make assumptions, but ask what the customer really thinks. 

If you are looking for someone who teaches you how to deal with customers in an appealing and discovering way, I can heartily recommend Nienke!

Theo Krins, Scildon